I. Introduction
This Privacy Policy aims to detail the policies and measures implemented by our company (Zhongshan Naaisi Lighting Technology Co., Ltd., hereinafter referred to as “the Company”) regarding the collection, use, sharing, and protection of your personal information. We fully recognize the importance of personal information and are committed to complying with applicable laws and regulations to ensure the security of your information and protect your privacy rights.
II. Data Collection
(1) B-end Customer Data Collection
The Company collects information such as company name, purchasing contact, project address, and annual procurement budget from B-end customers. This data enables us to better understand customer procurement needs and provide more accurate and high-quality products and services.
(2) C-end User Data Collection
For C-end users, the Company collects residential addresses, installation scenarios (e.g., courtyards, camping sites), and contact numbers. This information allows us to offer tailored product solutions and personalized services based on users’ actual usage scenarios.
III. Cross-border Data Transfers
During cross-border data transfers, the Company strictly adheres to the compliance frameworks of the EU General Data Protection Regulation (GDPR) and the consumer rights provisions of the California Consumer Privacy Act (CCPA). We implement technical and organizational measures to ensure the security and compliance of data during cross-border transfers, safeguarding the rights of data subjects. The Company has appointed a representative in the EU. For related inquiries, please contact our EU representative via email at **eurep@eurep-gmbh.de**.
IV. Data Sharing Rules
The Company shares data with specific partners only when necessary:
1. **Logistics Service Providers**: To ensure accurate and timely delivery, the Company shares shipping information with logistics service providers (e.g., DHL, FedEx). This facilitates smooth logistics operations and enhances customer experience.
2. **Facebook Advertising System**: To optimize ad performance and deliver personalized ads, the Company shares certain data with the Facebook advertising system for user behavior analysis. However, without explicit consent from data subjects, such data will not be used for unauthorized marketing activities (e.g., promotional calls).
V. Special Industry Clauses
(1) Geographic Location Data Processing
For installation coordinates in municipal projects, the Company uses such data solely for post-sales maintenance purposes and does not share it with third parties. This ensures the privacy and security of municipal projects while enabling timely and effective technical support.
(2) Product Usage Data Utilization
The Company anonymizes product usage data (e.g., lamp operation hours, power generation) and utilizes it for product optimization. Analysis of such data drives continuous improvements in product performance and quality, delivering superior solar lighting solutions.
VI. User Rights
(1) Right to Data Access
B-end customers may request a PDF summary of historical orders through designated channels on the Company’s official website. The Company will process such requests promptly.
(2) Right to Deletion
Data subjects may submit deletion requests via the online form on the Company’s website. The Company commits to responding within **72 hours** and handling deletion requests in accordance with relevant regulations.
(3) Right to Withdraw Consent
To withdraw prior consent for data use, data subjects may email **admin@naaisilighting.com** with the subject line “Withdraw Consent.” The Company will promptly process such requests to ensure compliance with data subjects’ preferences.
VII. Compliance Statement
The Company strictly complies with **Article 31 of the Cybersecurity Law** regarding the protection of critical information infrastructure. For urgent privacy-related inquiries, please contact our emergency line: **admin@naaisilighting.com**. We prioritize data privacy and security, continuously refining our policies and protection measures to adapt to evolving legal and operational requirements.
VIII. Final Interpretation
The Company reserves the right to interpret, modify, or update this Privacy Policy at its sole discretion. All final interpretations of this Privacy Policy shall remain with the Company.
